They gave me two potential scenarios that may happen while I'm on the job, such as "what if a customer comes to you saying the order was wrong?" and "What if a customer comes to you and says the order is cold?"
Customer Service And Technical Support Representative Interview Questions
62,039 customer service and technical support representative interview questions shared by candidates
What were my strengths and skills?
How in depth is your experience working with automated processes?
Asked about my previous remuneration.
what are my strengths and weaknesses?
Basics about yourself and your education
I chose storage domain. Hence they asked me why storage?
Questions on capability, experience and why I wanted the role in the first interview, presentation in the second.
Describe your motivations for applying for the position
Why do you want to work here?
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