Customer Service And Technical Support Representative Interview Questions

61,969 customer service and technical support representative interview questions shared by candidates

conditional probability questions: there is a test to test one's IQ. If your IQ is x, you will get a score between x-10 to x+10. Now someone's score is 150. What's his IQ range? Can you tell the best estimate? If not, what else condition you need?
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Strats and Modeling Summer Intern

Interviewed at Morgan Stanley

3.9
Mar 20, 2014

conditional probability questions: there is a test to test one's IQ. If your IQ is x, you will get a score between x-10 to x+10. Now someone's score is 150. What's his IQ range? Can you tell the best estimate? If not, what else condition you need?

Give me one example from your past employment history where unusual events created interpersonal conflict and/or impaired customer service (i.e. patient and/or physician), including how you solved these multiple problems, and what was the final outcome.
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Medical Transcription and Laboratory Technician III

Interviewed at Kaiser Permanente

3.8
Aug 5, 2012

Give me one example from your past employment history where unusual events created interpersonal conflict and/or impaired customer service (i.e. patient and/or physician), including how you solved these multiple problems, and what was the final outcome.

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