All the questions were very basic (mostly "name a time when"). The hardest part was trying to relay my volunteer/school experience to getting a job with little retail experience.
Customer Service Associate Interview Questions
9,736 customer service associate interview questions shared by candidates
"Why do you feel Lowe's should hire you for this position?" While not unexpected...it is a difficult question for most. You have to SELL yourself to them...make it from the gut/heart and be short, but precise. You are selling them yourself as the best candidate for the position. Remember...its retail...there usually is several others interested in the same slot!
What are looking for out of a position with Lowes?
Can you tell me one weakness and one strength about yourself?
Describe a time when you had to deal with a difficult customer. What did you do to resolve the issue? Describe a time you had to work with a difficult employee. How did you react and what was done to resolve the issue?
A time your were part of a team that counted or relied on you?
How do you handle conflict?
When are you available
What makes you a good candidate for Loews?
All situational questions.
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