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Customer Service Associate Interview Questions
9,737 customer service associate interview questions shared by candidates
if you are speaking with a potential customer that needs help finding an item an another one ask for help checking out their "expensive" item who would you help first?
tell me about yourself
day and time availability
You are helping a customer locate a type/brand of hammer you've never heard of. Another customer approaches you and appears angry, they want to purchase a more expensive item, how do you handle them both?
They only asked questions about my work history and my work ethics.
What makes you want to work for home depot?
How do you handle a difficult customer
What would you do on a situation where another fellow employee is being dishonest (theft wise) when you see him/her stealing from the store?
What is your biggest strengths and weaknesses?
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