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Customer Service Associate Interview Questions

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9,730 customer service associate interview questions shared by candidates

We were to work as a group to build a foundation and floors for a wood building. We were told the end result and what it would look like. Each person had a turn choosing the pieces to attach to the structure. In the end we assembled the building.
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Customer Service Sales Associate

Interviewed at JCPenney

3.3★
Sep 21, 2015

We were to work as a group to build a foundation and floors for a wood building. We were told the end result and what it would look like. Each person had a turn choosing the pieces to attach to the structure. In the end we assembled the building.

Lets say you had thirty minutes left on your shift and you hadn't met your sales goal for the day. A women walks into shoes, looking for something specific, but then ends up not liking what she wanted. How would you insure that you met your sales goal and the customer left happy?
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Customer Service Associate

Interviewed at JCPenney

3.3★
May 31, 2014

Lets say you had thirty minutes left on your shift and you hadn't met your sales goal for the day. A women walks into shoes, looking for something specific, but then ends up not liking what she wanted. How would you insure that you met your sales goal and the customer left happy?

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