When can you start? Are you right for the job?
Customer Service Associate Interview Questions
9,734 customer service associate interview questions shared by candidates
What does customer service mean to you?
We just discussed availability, background and why I'm a good candidate. Odd is no reference chk! Asked birth cert, passport, ssn card, w2/pay stubs. Fill out my own background. Sign off on up to 50 hr week, when 40 was said in interview. No cc of employer handbook. No interview w actual boss. Seemed just needed a warm body to fill a seat. Impersonal. Couldn't even get a # to call hr. Only email. Very odd to me.
When are you able to start?
Talk about a time when a customer was upset.
How do you handle difficult customer
What is a inbound and outbound process in bpo?
They asked me about how would I deal with a customer who is in trouble?
How did you go above and beyond for a company
If a client has last-minute requests that require you to change the plan proposed, what do you do?
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