Greatest weakness / Knowledge of customer service expectations.
Customer Service Associate Interview Questions
9,735 customer service associate interview questions shared by candidates
What made you want to work for them
Q: You are helping a customer in the lumber department find building materials for a project. After minutes the customer tells you they must be leaving soon. What do your do?
when were you in a situation where you had to solve a major a problem and showed leadership?
how many years of experience do have. The manager said I had to much experience, I think I know more about helping do it yourself and contractors than he did. Home Depot dose not want employees that know about building supplies and hardware.
I asked HIM if there were advancement opportunities
how would you react to a very rude upset customer?
How do you get along with people?
Experience
How would you handle a difficult or upset client on the phone?
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