Customer Service Associate Interview Questions

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All the classics: name a time you failed, name a time you had to go against your manager's recommendation, name a time you had to improvise, name a time you went above and beyond. The scheduling is really bizarre at this company - you might work from 5am-2pm on one day and then 4pm-12am then next. Your schedule runs for the quarter so its a long time to maintain such an erratic work/sleep schedule. However, from what I understood in the interview process, if you have a bad schedule one quarter, you get first pick of the time slots the next quarter.
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Customer Service Associate

Interviewed at Brex

3.9
Jan 23, 2021

All the classics: name a time you failed, name a time you had to go against your manager's recommendation, name a time you had to improvise, name a time you went above and beyond. The scheduling is really bizarre at this company - you might work from 5am-2pm on one day and then 4pm-12am then next. Your schedule runs for the quarter so its a long time to maintain such an erratic work/sleep schedule. However, from what I understood in the interview process, if you have a bad schedule one quarter, you get first pick of the time slots the next quarter.

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