Introducing and english test and HR round
Customer Service Associate Interview Questions
9,736 customer service associate interview questions shared by candidates
There were standard interview questions. They asked scenario questions "what would you do" situations.
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Many questions on past experiences of how to handle customer services that pertain to things that were out of your control.
Where do you see yourself?
It was average and good ...not so difficult.
Just your basic tell us about your previous experiences kind of questions
Tell us about yourself ?
Why do you want to work for Cigna? What makes you a good for fit for the role? How do you handle pressure? Are you good at Multi tasking Tell me a time when you over came a difficult task?
Tell me about yourself, what do you know about the role
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