HR questions were not soo tough. There were questions like tell me about yourself, what do you know about dell, why do you want to join , and some hr questions. There will be shifts for this profile . some technical questions were also asked
Customer Service Associate Interview Questions
9,730 customer service associate interview questions shared by candidates
What kind of company do you think Alphasights is
Introduce yourself, skill sets etc
How would you help a customer out if they asked you about something you weren't familiar with.
Name one way in which you've gone above and beyond the call of duty on the job.
"Tell us about a time you had to deal with a difficult customer"
Describe a time where you showed initiative.
How have you displayed leadership in previous jobs?
Have I ever been in a situation with a difficult customer?
Tell me about a time you...................................................................................................
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