The reason for my relocation to Durban and why I chose CCI.
Customer Service Call Centre Interview Questions
690 customer service call centre interview questions shared by candidates
How good is your german
Tell me about a time you helped a customer
Présentation , parler de sois , motivation
.
Mostly about the experience I had with the job.
How long can I commit until, holiday plans, etc
How I manage a difficult situation.
The interview i had was set up to be a flowing conversation, more than a set of questions, asking me about myself and how i came to be there. The interviews now can vary greatly so it is hard to give an example of a typical question.
Name a time you have had to deal with a difficult customer.
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