Customer Service Desk Associate Interview Questions

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21,055 customer service desk associate interview questions shared by candidates

Where do I see myself in next 5 years?

Front Desk Associate

Interviewed at Aloft Hotels

3.4★

Jul 12, 2019

Where do I see myself in next 5 years?

Troubleshooting issues like how to fix printers that wont print, how to fix Internet connectivity issue, network connectivity issue etc.

IT Help Desk Technician

Interviewed at United Nations

4★

Oct 13, 2016

Troubleshooting issues like how to fix printers that wont print, how to fix Internet connectivity issue, network connectivity issue etc.

Are you Will to relocate

Trade Desk Manager

Interviewed at ICICI Bank

3.6★

Nov 15, 2016

Are you Will to relocate

If a VIP calls, what is the first thing you do?

Help Desk Support

Interviewed at Sotera Defense Solutions

3.1★

Feb 17, 2016

If a VIP calls, what is the first thing you do?

Me fale sobre você. Quem é você, dia a dia, o que gosta de fazer. Por que tenho que lhe contratar.

Service Desk

Interviewed at Lojas Bemol

4.2★

Dec 16, 2020

Me fale sobre você. Quem é você, dia a dia, o que gosta de fazer. Por que tenho que lhe contratar.

How much you rate yourself out of 10 ?

Front Desk Agent

Interviewed at Crowne Plaza Hotels & Resorts

3.4★

Jun 12, 2012

How much you rate yourself out of 10 ?

How do you feel about dealing with unhappy guests?

Front Desk

Interviewed at Holiday Inn

3.4★

Oct 3, 2016

How do you feel about dealing with unhappy guests?

Are you capable of using a computer?

Front Desk Agent

Interviewed at Holiday Inn

3.4★

Aug 8, 2018

Are you capable of using a computer?

If an angry vendor calls and asks a question you don't know the answer to, how would you handle the call?

Front Desk

Interviewed at WeddingWire

4★

Feb 7, 2016

If an angry vendor calls and asks a question you don't know the answer to, how would you handle the call?

How would you describe a VGA cable to someone who doesn’t know what it is?

Service Desk Level II

Interviewed at Northgate Market

3.4★

Feb 26, 2020

How would you describe a VGA cable to someone who doesn’t know what it is?

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