what was hard time dealing with a customer?
Customer Service Desktop Support Engineer Interview Questions
2,405 customer service desktop support engineer interview questions shared by candidates
If a top level executive came to you with his/her computer down, how would you handle that?
None. But surely the movie bit was unexpected.
what can you bring to this position. a lot of the standard interview questions they made us reapply for positions we already have and have worked in for years the company is being outsourced to NTT data. I really don't feel that they had our best interest they were very interested in how much money you are making. I feel that there is going to be a job offer but it is going to be offered at their discretion. They really didn't have many questions about what we were currently doing or what are current positions we're like. They didn't seem to care. It seems like an organization that is only concerned about their bottom line not concerned with employees
Just ask the introduction.
Tell me about yourself
describe a time in your own history when you dealt with a certain situation, and to explain how you dealt with it.
Less technical question, more to get to know question. Simple question on how do I troubleshoot no internet connection
None. Advancing to Lead Desktop Engineer is a promotion from within.
If I had desktop support experience.
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