Customer Service Executive Interview Questions

1,211 customer service executive interview questions shared by candidates

Why did you apply for this job? How are you calm an angry customer? Role play; a customer contact you by phone disappointed by the reality of the hotel (unlike all the photos online). What would you say/do? How are you negotiate with them?
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Customer Service Executive

Interviewed at Booking.com

4.1
Apr 8, 2019

Why did you apply for this job? How are you calm an angry customer? Role play; a customer contact you by phone disappointed by the reality of the hotel (unlike all the photos online). What would you say/do? How are you negotiate with them?

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