Why do you think your a good fit for the role?
Customer Service Representative Csr Interview Questions
131,484 customer service representative csr interview questions shared by candidates
What is your education ?
what would u be after 5 years?
what it is your strength in your field
What do you consider exceptional customer service?
Talk about a process or policy you didnt agree with in your last job and what did you do to resolve that.
Are you able to work weekends? If not we cannot have you work here, it’s a must for employees to be available Saturday and Sunday .
How would you convince a dealer that buys his equipment from a parts house right around the corner (from his shop) to buy the same brand of equipment from us? Since we are 2 hours away and they have to wait to the next day.
Any behavioral questions you can come up with is what they might ask.
What would you do if a customer is angry about you on call?
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