What is the upload and download speed? The company wants to know how fast your computer is because you will be taking live calls from current or prospective customers.
Customer Service Representative I Interview Questions
319 customer service representative i interview questions shared by candidates
Every question was the most generic "Tell us about a time" question that you've ever heard in this situation. The team lead entering the information had the interest of a clown at a mime convention.
Describe a difficult situation and how you handled it.
Do you have customer service experience?
They are all easy questions.
What would your job be like on a daily base
Where do you see yourself in 5 years? How does T-Mobile fit into that.
"you have a child, what will you do regarding work if your child is sick?" I thought that was a ridiculous and very shovenist question to ask a mother! Obviously you strive to be responsible regarding work attendance, but certainly ur job attendance is NOT more important than your child.
Why is this a good fit for you
Nothing, basic questions...asked how did you diffuse a situation without speaking??
Viewing 11 - 20 interview questions