heavy emphasis on transportation concerning location and ability to commute to meet attendance goal
Customer Service Representative I Interview Questions
319 customer service representative i interview questions shared by candidates
The interviewer took out his cell phone, put it on the desk and told me to sell it to him. I got the impression that this was not a standard part of the interview.
Why should we spend time and money to bring you onboard to T-Mobile?
Customer service experience?
Never got to speak to the gentleman.
What sales experience do you have?
Describe a time when you had to meet a quota?
Tell me about a time when you dealt with an upset customer and what steps you took to diffuse the situation (not exact wording)
Discuss a time when dealing with an unsatisfied customer, and explain how you handled the situation.
Do you know why Comerica has locations in Michigan, California, Florida and Texas?
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