Customer Service Representative Interview Questions

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If client had a change to make to their software application and it was keeping their employees from enrolling in benefits, and it was imperative that it be handled immediately and it was 5:25 on a Friday afternoon before a holiday weekend, what would I do?
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Account Manager

Interviewed at Benefitfocus

3.6
Sep 29, 2014

If client had a change to make to their software application and it was keeping their employees from enrolling in benefits, and it was imperative that it be handled immediately and it was 5:25 on a Friday afternoon before a holiday weekend, what would I do?

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