At the on-site interview each of the interviewers asked a question aligned with one of the Amazon Leadership Principles. Hardly any of the interview was spent on technical skills (maybe this was because of my bona fides in my discipline).
Customer Service Representative Interview Questions
131,408 customer service representative interview questions shared by candidates
Nothing. The interview was more like a group presentation and we were given a few facts and information, followed by a chance to ask a few questions.
how will you stop a dos attack?
Name a time where you didn't understand something, and how did you resolve that to better understand the situation?
What would you do with a difificult patient?
What is the proudest project you've done and why?
"How do you translate benefits into a dollar value that might mean something to the customer?
If you could pick one brand to represent who you are, what brand would it be?
Describe a situation in your last job when you had to handle a customer or a situation that was upset.
My experience with one big customer that is Telefonica. They asked me about my list of contacts in Telefonica de España.
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