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Customer Service Representative Interview Questions
131,461 customer service representative interview questions shared by candidates
All the questions were easy and related to my past experience. What can I bring to Bank of America that can help them.
when can u start- how long have you been in customer service etc...
How long do you plan on working for this company if qualified?
Tell me about a time when you had an irate customer and how did you handle it?
Explain how you would deal with a customer who called in upset even if they weren’t upset with you
Could I start immediately
Do you have any faults / weaknesses?
Go into three accounts, take three photos in each account of areas their product could be better merchandised.
I was asked to role play and sell the pen laying on the table
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