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Customer Service Representative Interview Questions
131,461 customer service representative interview questions shared by candidates
Our company animal is a Rhino. Do you know why? If you were an animal what would it be and why?
What is your biggest accomplishment
How well do you deal with pressure/stress.
Why do you want to work here
Behavior questions. Easy. When asked if you have interviewed with anyone else, the answer is always NO folks.
How did you handle a stressful situation
Where do you see yourself in 5 years.
They set up a scenario where they were essentially short staffed and how I would handle it.
Tell me how you feel about working nights and every weekend, including Saturdays and Sundays? Note: These jobs are based on seniority. The newest employees MUST work varied shifts, weekends and during outages. They will not provide you with a work shift until AFTER the 6 weeks training class. You will be tested at the end of 6 weeks training, and then they will decide if you will be placed in their call center or not.
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