The usual type of questions and deep dive into work history.
Customer Service Representative Remote Interview Questions
477 customer service representative remote interview questions shared by candidates
what jobs have you had before
Give me time when you had to use problem solving skills.
What is your definition of an dependable person
Could not hardly understand him
General questions regarding background and customer service experience
Tell me about a time you were overwhelmed with your workload? (STAR - read above for more info)
How I liked my current position
Why Aetna? Why are you seeking a new job? What are 3 qualities you would use to describe yourself? What are 3 qualities others would use to describe you? What’s one thing you think you could do better? What is customer service to you?
They asked me if I had childcare for my infant when I mentioned being a mother as they stated that 'You can not watch your child while working.'
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