Mostly asked about my knowledge of the company and typical corporate boring questions like name a time you went above and beyond at your job. Etc
Customer Service Representative Remote Interview Questions
477 customer service representative remote interview questions shared by candidates
i was asked on how many years' experiences I have
If you had to work with a difficult person how did you handle that?
What about this role peaked your interest?
What's your best attribute? Are you emotional?
customer service experience. Availability.
Why are you a great fit for this position?
Recall and instance where you were faced with choosing quality/quantity over the other?
How would you handle a difficult customer ? What is the most calls you’ve taken in a day? Are you able to commit to a 5 day work week?
The questions were about previous experience with employers, handling feedback from supervisors, problem solving and the outcome. Accomplishments that I am proud of, and why I believe I am a good fit for this role or position with Progressive
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