In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
About you last experience (if you have any), what skills you developed during your last job. Willing to work in any of the emirates and shift duties. Why do you want to join UAE Xchange.
Why do I want to work for the company?
Why I wanted to work there
Describe a time where the customer was dissatisfied and how you remedied the situation.
How would I deal with an irate client who has a query regarding funds missing from their account.
Do you have any prior experience handling cash?
If someone came into a branch and just purchased a car, what would be the first thing you ask them?
Name a time where you had to deal with a difficult customer, how did you handle the situation and what was the outcome?
Why do you want to work for this company? What do you think is the most important thing about being in customer service?
Viewing 1 - 10 interview questions