Should I be nervous?
Customer Service Representative Work From Home Interview Questions
272 customer service representative work from home interview questions shared by candidates
Phone Interview Questions (from what I remember & paraphrased) What does your schedule look like? What is your availability? Do you have any experience working from home? Why do you want to work from home? What are some advantages and disadvantages working from home? Employment history. Where did you work last? What you did there? How long did you work there? Why did you leave? Do you know what hard-wired internet is, and can you describe it? How would you go about resetting a phone? How would you go about resetting your cellular service? How do you restart a computer? What are 5 computer programs you use and why? Do you know what Alorica is? The only scenario question I remember my interviewer asking is, can you give an example of a time you resolved a technological issue?
What experience do you have?
What was the most ridiculous thing I’ve done.
Name a time I had to follow a policy even though I may have disagreed with it. What was the circumstance and the outcome?
About past experiences working at other jobs
How do you plan on keeping yourself on track working from home?
What was one instance you had to calm a customer down during a transaction?
How do you prevent your internet from going down?
Am I available for work?
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