They didn't seem to ask questions.
Customer Service Sales Representative Interview Questions
2,506 customer service sales representative interview questions shared by candidates
What was a time when you made a mistake on the job, and how did you fixed it? What did you learn about that experience?
This was an interactive interview. Although there were questions, the interview was alternative to the common place HR driven variety. I was asked to write a response to a potentially huge customer on behalf of a C level executive. This was a real-life situation and it tested my ability to think on my feet, listen and craft an articulate, simple and info. packed response. I was asked to give an example of "doing the right thing". Moreover, I was asked to interact with different employees in different departments to accomplish small tasks. Additionally, I played the role of a Technical Support Specialist and responded to a mock call with an upset customer calling in.
What can you bring that unique to the team?
They asked a lot of situational questions. Like “ how would you react in this scenario”?
Presentation of yearly budget plan
What is your expected package? I don't like this kind of questions and you much better prefer knowing what the offering on the table is. But anyways, this is just to know my expectations towards this job.
Why F5 and why you?
Tell me a time where you were rejected?
What do you value more customer service or sales?
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