Questions about past experiences and how I dealt with those.
Customer Service Support Interview Questions
565 customer service support interview questions shared by candidates
They asked if I had previous experience with working from home and customer service.
Do you know how it is like working in a Customer Service?
Do you have previous experiences in Customer Service?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
What was your best role and/or manager (historically)? ; What difficult issues have you faced interactions wise as a CSR in the past?
What value will you bring the team?
What was your previous work experience?
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
Some technical questions about some devices
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