I had to role play with here on the type of call I would take from A through Z. They wanted to see if I can think on my feet and have good judgment.
Customer Services Interview Questions
183,314 customer services interview questions shared by candidates
How will you handle certain situations as a representative because you will run into difficultly customer inevitably.
How long will you stay? What is your expactations? What is your background?
How soon can you start
Have much internet experience do you have?
What is customer service in BPO sector?
Why Microsoft?
Languages Known?
Q. Tell me something about yourself?
Why you want to work for Apple.
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