A moment you went out of your way to serve your customer?
Customer Services Interview Questions
183,367 customer services interview questions shared by candidates
why we wanted to work for AA, the importance of customer service, experiences we've had that would prepare us for that particular position, etc.
Why do you want to work in AA?
(Use the STAR method.)
My availability
phone interview got 2 calls within a week and then was given a choice of a wed or fri to attend an interview
What is your biggest strength?
What technical issues have you encountered and how did you resolve it?
If your customer calls you on the phone and tells you her light-bulb is broken, how would you go about fixing the problem on the phone?
Do you like numbers?
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