Name a situation where you had to handle a customer who was irate and detail what you did
Customer Services Interview Questions
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How do you handle a customer complaint
What was my understanding of a contact center
1. Tell me what you are looking forward in a role at NAB ? 2. Why do you want to work at NAB ?
one phone call, a lot of technical questions about AWS, load balancers, LDAP, TCP UDP, HTTP, SSL, DNS... and a second block of behavioral questions, tell me about a time you had to deal with an angry customer...
How would you handle a irate customer?
Name something you did at a your prior position that went over and above the job expectations, that you weren't asked to do, that helped the office.
Do you have any work experience?
The same questions over and over.......What was a time when you had an irate customer and how did you handle it? over and over and over
What are your hobbies?
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