How would you help an angry customer?
Customer Services Representative Interview Questions
131,946 customer services representative interview questions shared by candidates
How do you deal with difficult customers?
How did you organize yourself and how did you prepare to accomplish it?
Please describe a situation in which you were unable to make a sale.
How do you feel about working with the Military?
You are out with a customer at dinner and the customer is obviouly drunk and is continuting to bad mouth not only you but Microsoft. Basically saying Microsoft sucks and you don't provide me any value. What do you do?
Why do you want to work at Microsoft?
Run through school and job history.
How are you at problem solving
Are you OK with these hours?
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