They asked me what I consider the qualities of a good customer support agent and how I would apply them while handling real customer issues.
Customer Success Representative Interview Questions
31,416 customer success representative interview questions shared by candidates
Completely went on resume, they have asked word to word about the resume only.
what do you do today and how it is close to what we are looking for?
Why do you want to work for Cisco?
What is your current MRR/ARR?
Expect some scenario based questions ...say..how did you handle a particular situation with the customer ?
if you're doing so well in your current job, was are you leaving?
How do you show value in the product without having the data to support the information/value?
What are some of your key leadership values?
What makes you different and stand apart
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