How did I hear about the company?
Customer Support Advocate Interview Questions
5,026 customer support advocate interview questions shared by candidates
How did you hear about us?
Someone calls and you can tell this person is very angry. How do you feel you should handle this?
How is your previous experience relevant to the position?
If someone were to call and very clearly appear to be upset or angry and saying that they're just "done" (as in giving up) with basically everything regarding their schooling, what would you say to this individual?
Have you done this type of work before
Basic questions like, have you worked in a call center before. Tell me how you would handle an angry customer, etc.
Are you willing to cross staff or relocate
What is your long term plan.
oddly I was interviews by 4 team leaders.
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