Describe a time where you had to give a customer an answer of no and how did you handle it?
Customer Support Advocate Interview Questions
5,032 customer support advocate interview questions shared by candidates
Describe how your background and experience meets what we are looking for.
3 behavioral questions
Behavioral Questions
Q: If you worked with any given computer program, can you work with more than one screen at a time? How? Q: Why UHC? Q: Why should we hire you? (How would you be a great addition to our company?)
Describe a time where you dealt with a customer issue and how did you handle it?
Describe my work experience in detail. Really specific on customer service experience for this position.
Name a time you went above and beyond at work.
What is your desired salary range?
Have you ever been measured in metrics? Have you ever been in a call center?
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