Step2: HireVue 3questions -Tell me a time when you had to go far and beyond for a customer? What was the end results? -Tell me a time when you had to take on a new responsibility?How did u handle it? -Tell me a time when you had to take on a task with little time?What was the end result? Step 3:(Recruiter) Are you able to work shift? Do u need any advance time off? Have you worked with dual screens? Are you able to work overtime if needed? Have you worked in a call center before? Will you be willing to work from home if needed to? Easy right.... Step 4: Manager interview Same as Step 3 Add on of reading a simple Script “Thank you for calling United Healthcare my name is________.How can I assist you today?
