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Customer Support Associate Interview Questions
761 customer support associate interview questions shared by candidates
3 positive aspects
Explain a time that you dealt with an upset customer. How did you handle the situation?
What do you want to join HubSpot? Why specifically this role?
What were the most harsh feedback you have received?
Tell me about your previous work experience.
Basic questions with more focus on Excel Skills, Communication, confidence and stability.
Give an example of a time when you went above and beyond for a customer
What are your motivations for your future career? Tell me one time when you had to show vulnerability. What do you expect from this position? What do you think will be your biggest challenge in this position? Where do you see yourself in 5 years?
Totally on communication and customer oriented question
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