If I'd seen the Glassdoor reviews because they're aware the reviews are scaring candidates away.
Customer Support Director Interview Questions
95 customer support director interview questions shared by candidates
How would you measure the efficacy of your enablement initiatives?
They had me take multiple online tests before even coming in and then after an hour interview with HR, they wanted me to take another and then meet with multiple other people.
What do you look for when hiring for customer support?
What makes you want to join our company?
Tell me about you.
Describe the type of role you're looking for.
Lots of questions about staff motivation
I felt all the questions were fair and in line with what I would expect for this position.
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