Customer Support Engineer Interview Questions

1,128 customer support engineer interview questions shared by candidates

Logic puzzle about a cat, a mouse, and a piece of cheese. Mouse can't be left alone with cheese, cat can't be left alone with mouse. Can only fit one animal/item on the boat at once. Need to cross all 3 across the river. How do you do it?
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Customer Support Engineer

Interviewed at Samsara

4
Apr 27, 2018

Logic puzzle about a cat, a mouse, and a piece of cheese. Mouse can't be left alone with cheese, cat can't be left alone with mouse. Can only fit one animal/item on the boat at once. Need to cross all 3 across the river. How do you do it?

Including networking questions, programming languages general questions, related questions with previous projects, exposure to clients and how to deal with complex situations under stress. Questions about general debugging methods and troubleshooting, soft skills and finally 2 written test related to programming languages.
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Customer Support Engineer

Interviewed at Salesforce

4.1
Nov 12, 2017

Including networking questions, programming languages general questions, related questions with previous projects, exposure to clients and how to deal with complex situations under stress. Questions about general debugging methods and troubleshooting, soft skills and finally 2 written test related to programming languages.

I have relatively very less experience with Windows, so basically all Windows questions were difficult for me ( although they might be basic ). For e.g. steps involved to promote a server to make it a domain controller etc.
Sep 5, 2014

I have relatively very less experience with Windows, so basically all Windows questions were difficult for me ( although they might be basic ). For e.g. steps involved to promote a server to make it a domain controller etc.

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