I don't recall specifics, and most were behavioral in type. Customer and result focused.
Customer Support Engineer Interview Questions
1,128 customer support engineer interview questions shared by candidates
How to solve a network error?
The question was only related to OS and Networking Process ID(Parent and Child Id in details) System Call Kill command in details. Zomby process. Networking: 504 time out error you got new system in your organization tell us in detail about their networking part means how it's connected.
What you have done in your previous project and what is your role?
1.What is difference between .net core and .net framework. 2.What is delegates and events. 3.Authorzation and authentication.
If you are unable to connect to WiFi on a Windows computer, how would you solve the issue?
They ask you a lot of questions about technical stuff that is very difficult to know by memory. I had worked with many of what they asked but you have to answer immediately and it is something you would usually google for a few minutes.
What RAID types do you know and what are the main differences?
Exchange DAG, how it works and how to support it
Asked to prepare and present a five slide solution to a customer as if I was a WWT engineer.
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