they asked me for assurance of staying with TR once hired. he is againts with family intervening with your career.
Customer Support Interview Questions
14,162 customer support interview questions shared by candidates
Previous experience.
I remember one of the questions was "What video games do you play?"
Questions were.. Tell me about.. yourself team success out of to help customer
Had you do a case study, which included review and scoring of 25 ~3-page support tickets (each of which required notes about the ticket), identifying the lowest performing reps, and developing of 2 full PIP plans from scratch for those reps. There were another 3-4 questions on top of this too.
Q: You're in a situation where a customer comes to you with a difficult technical problem. How would you respond to the customer?
Do you prefer team learning or learning something by yourself individually?
What is the best customer service you have given? Why do you want to work at ServiceTitan? Why should we hire you and not anyone else? What can you contribute to the team?
Lots of Customer Support stuff. EG 'tell me about a situation when...'
That's just it...There was never an interview!!!
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