What makes you qualified for this position?
Customer Support Interview Questions
14,144 customer support interview questions shared by candidates
Simulate how you would deal with a call when a customer is yelling and angry
What was a time you dealt with a disappointed or dissatisfied customer?
They asked me why I chose to change professions and leave architecture.
About myself i gave explanation about me
About my previous job and responsibilities
How to treat iRate customers
A lot of customer service related questions (Difficult customer, what are your ideas of improving our product, examples of bad customer service and what would you improve etc.) No technical questions (apart from what is API and have you ever used it?).
How would you deal with a tough customer?
Ethics questions.
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