"Describe a previous coworker who you found difficult to work with" (I had not anticipated a question this negative, plus I liked all my previous coworkers so I fibbed this one)
Customer Support Interview Questions
14,144 customer support interview questions shared by candidates
There were many difficult questions that I believe were put in place to test an individuals ability to research, but one of the most unexpected situations that came up was a simulation that was given to remotely connect to a server (from a laptop that was provided) and troubleshoot some network communication issue that the server was having (between it and a few of its hosts). Unfortunately, not all packages necessary to complete the task were installed on the server machine (which didn't have internet access).
How much do I know RamQuest?
Internet population of Italy
When can you start?
Describe your dream job.
What customer support experience do you have and how did you approach troublesome clients?
One question I was asked was - Why should we hire you?
Do you prefer email or phone contact.
what are your goals for 5 years? Do you know SQL? Do you know Accounting? DO you ever worked as a customer support specialist?
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