Was asked for a past experience when I had to get group consesus on an unpopular decision.
Customer Support Manager Interview Questions
782 customer support manager interview questions shared by candidates
Why was I interested in the position.
What is one thing you think you'll excel at in this role?
tell me about yourself, what was the hardest project etc.
Give an example of a time you showed initiative at work.
Why would you be successful in this role?
HR: Tell me about a time when a customer was upset and how you fixed it. President: What is a weakness?
Situational questions, what are you proud of that you've accomplished, strengths, weaknesses, your favorite music.
'How do you handle angry customers"?
Casual questions only
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