Customer Support Specialist Interview Questions

2,865 customer support specialist interview questions shared by candidates

Lots of questions about me, scenarios (tell me about a time when...), and specific questions like you have a product (just one product) and someone calls and says, "it's not working." What do you say? They are looking for a specific answer. Don't over simplify (you can make a customer feel dumb).
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Customer Support Specialist

Interviewed at Frontpoint

2.7
Mar 24, 2016

Lots of questions about me, scenarios (tell me about a time when...), and specific questions like you have a product (just one product) and someone calls and says, "it's not working." What do you say? They are looking for a specific answer. Don't over simplify (you can make a customer feel dumb).

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