- Can you introduce about your self? - Do you have any ideas about the difference between Japanese customers and non-Japanese customers? What do they expect from customer support? - Can you guess how many % of calls are complaint?
Customer Support Specialist Interview Questions
2,874 customer support specialist interview questions shared by candidates
The most unexpected question for me was when I interviewed with the CEO and he came into the interview, sat down, and asked me, "So what do you want to talk about?"
Tell me how your past work experience will help you in this roll.
Was rescheduled over PM by the recruiter. Did not reach this stage as I was rejected with a generated email the following week.
Are you a big picture or detail person?
How did you hear about hubspot and in a few words how would you describe hubspot to a friend?
What do you want to join HubSpot? Why specifically this role?
Explain a time that you dealt with an upset customer. How did you handle the situation?
A time you went above and beyond for a customer
Short Term & Long Term Goals
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