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Customer Support Specialist Interview Questions
2,874 customer support specialist interview questions shared by candidates
Q: What does diversity mean to you in the workplace? ((Amazing question to ask that showed that the company values D&I in the workplace!))
Que esperas de este puesto ?
Describe a difficult situation you experienced with a customer, and how was it resolved?
Mock call* This particular cell (with countif formula) is not working correctly and I'm not sure why
Questions were 70% related to the JD and work related and 30% to check my experience and my psychology.
There are 3 lightbulbs in a sealed room with no windows. The 3 light switches are outside the door but are not labeled to show which controls which. When any one light is turned on the door locks preventing entry until the lights are all turned back off. How do you determine which light is controlled by which switch?
How do I find this Job
Q: What skills are necessary for Customer Support Agent?
Tell us a situation where you had to deal with a difficult customer.
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