How to maintain resilience. How to deal with difficult customers. Example of team work
Debt Interview Questions
789 debt interview questions shared by candidates
the usual competancy questions. name a time when/what would you do if
Why did you chose stepchange?
If ever had a confrontation with fellow employee, and how it was resolved.
what do you like/dislike about your current role
Give a time when you dealt with a challenging customer
Example of exceptional customer service
The questions basically follow the person specification on the job advert, so it's a good idea to familiarise yourself with that.
Tell me about a time you've dealt with a customer in a vulnerable position?
What is one weak point about yourself that you would look to build on?
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