They will ask you situational questions about past experiences with customer service and or coaching a team.
Department Assistant Interview Questions
6,796 department assistant interview questions shared by candidates
Describe a time you dealt with an unhappy customer or coworker.
SECOND INTERVIEW - (word for word literally) What are we doing here? What stores have you worked for? What do I do for my current employer? Why did you choose law school and what do you plan on doing with your degree? I'm going to check your references.
What's one thing you need to work on yourself?
Why did you choose this job?
About 5 or 6, tell us about a time questions, like dealt with a difficult customer. Directed your team to accomplish a specific task.
What does customer service mean to you? Describe a time you had to help an unsatisfied customer, what was the outcome?
Tell me about a time you had to make an important decision based on limited or conflicting information.
How do you see yourself contributing to the team
If I was willing to start in at team leader despite over a decade of related experience for less pay.
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