They will ask you situational questions about past experiences with customer service and or coaching a team.
Department Manager Interview Questions
6,796 department manager interview questions shared by candidates
Describe a time you dealt with an unhappy customer or coworker.
Tell us about a time you had to lead a group of individuals toward a common goal.
Describe a situation where you overcame a problem in the workplace.
About 5 or 6, tell us about a time questions, like dealt with a difficult customer. Directed your team to accomplish a specific task.
Why do you want to work at Lowes? What qualities would you consider important for working at Lowes? Give example of a time when you failed to complete a task, and how you responded. Give example of when you had to work in a team, and how did you work together to complete task. Give an example of conflict with another coworker, and how you responded. Give an example of when you did not understand instructions given by supervisor, and how you dealt with this. Give an example of your worst mistake at work, and how you resolved the situation. etc....
What does customer service mean to you? Describe a time you had to help an unsatisfied customer, what was the outcome?
SECOND INTERVIEW - (word for word literally) What are we doing here? What stores have you worked for? What do I do for my current employer? Why did you choose law school and what do you plan on doing with your degree? I'm going to check your references.
What do i want to do once my mba is over
None were hard or unexpected... ask your Zone if you want to see the questions.
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