Can you support the Chicago office, and you are the only POC?
Desktop Manager Interview Questions
2,405 desktop manager interview questions shared by candidates
There were no questions, just a test, and an essay on a free topic.
A client has a laptop that has a screen that won't turn on. What steps would you take to identify/fix the problem.
All aspects of your role
I did not really find any of the question especially difficult
How will you handle a support call from one of the end user?
Q: What is your previous experience?
How are your customer service skills since the position includes help desk and support?
No Question was asked.
How would you approach a complicated issue with a stressed user and how would you diagnose
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